Lovely quality I thought. Received a full refund for a damaged item. - Jade J, Hey Eze, I'm so sorry to hear this! You should receive your refund soon! Definitely calmed my worries. Thank you for taking time out of your day to leave us a review! Have you been in touch with our customer service team at all to make them aware of this? Water was well below the 30°c that was advised on label but clearly the black/navy material runs excessively into the white. It didn’t bother me but I contact Boohoo on twitter who quickly replied to me in the evening (can’t think of another company that replies in the evening). ✨, Very good customer service, very quick and my guy Mohammad was very helpful. Thanks for taking the time to leave us a review, I am glad to hear you have received excellent service, I will pass this onto the team. Hello i don't know where my 1st review went but i was satisfied with this company very professionalism reply prompt was very attentive answer all my questions customer service very patient i am definitely gonna buy from this company again this is all my sin talk about to me boohoo man ince again thks. Can’t fault the response, thank you! I spoke to Brendan, Megan and ‘Z’ who all quickly replied and were very helpful. Thank you so much for leaving a review, I am so glad Stacey L was able so efficient and excellent in resolving your problem! So disappointed. I ordered a white T shirt from boohooMAN. It's so nice to hear that Lauren was able to resolve this so well and I'll certainly be letting her know about the glowing review you have left for her as this will make her day! I sent a message and swiftly got help from Lauren P. and problem was rectified. Lynda, I really want to see if I can put this right for you, Susanne. Thanks for leaving us a great review, I hope to see you shopping with us again soon! - Jade J, Hey Matthew, thanks for taking time to leave 5 stars! Contacted team for advice on an order, used the WhatsApp service and was resolved within a matter of minutes, great service given by Fiona . I am really glad to hear Safina was able to resolve your problem so easily without any problems, she certainly is very nice and i am glad she was so understanding! -Amelia, Hey Tee! I contacted customer service to see whether i can exchange it. I am sorry to hear your roll neck jumper arrived to be more of a crop top and that there has been an issue with your gilet. Boohoo (Footwear): 2 out of 5 stars from 1,415 genuine reviews on Australia's largest opinion site ProductReview.com.au. Initially I was pleased with the price of the items I ordered. Boohoo has a consumer rating of 1.85 stars from 959 reviews indicating that most customers are generally dissatisfied with their purchases. In June, the company board approved a package that would pay up to £150 million to the company’s founders and to Mr. Kamani’s son Samir Kamani, of BoohooMAN, if they could increase … Multi coloured clothes with white sections, the colours have run!! If you don't want to offer discounts then don't trick people who don't know mathematics it's disappointing. We love BoohooMAN in my household.....many packages always turning up!! Hi Herman as we are an online business only all contact is done via email, social media or WhatsApp. Take care Matthew! Thankyou. To do this I need to be able to look into your account and for that, I need a few more details. By far the best customer service agents I’ve spoken to before ! It's so lightweight, you can see skin colour through it. Boohoo Reviews on Trustpilot Trustpilot collected 141,226 Boohoo reviews from customers, and Boohoo clothing scored a high 4.4 out of 5 stars overall. Ben was so much help when assuring my worries about a return! - Jack. Nothing was a problem and her customer service was 5*. Have a lovely day & I hope you can reach out to the team very soon! - Jack, Hey, thank you for the five stars! Also more comfortable and a better fit than my Balenciaga track trainers. Not even understanding at all! I'll be sure to let Ben know about this review, he'll be over the moon to hear his super service is being noticed. I highly recommend this service yet again. !. I was helped by Safina today. Hi Karl, thank you so much for the 5 star review! Reviews BoohooMan. She seemed very nice and understanding of my problem and was happy to help! - Nicole, Hi Sam, thanks for taking the time to leave us a review. I'll be sure to let Emily know about this review! Do you agree with boohooMAN’s star rating? - Jack, Hi Benjamin, Thanks so much for taking time to leave a five star review for us! I needed to make a return due to the size I ordered being too small. © 2021 Trustpilot, Inc. All rights reserved. Boohoo … 128 Boohoo reviews. They even came with a box and spare laces. Have to say I’m happy with how quick and how easy it was to resolve this problem. Sorted really quick over whatsapp cheers Ash. I will pass along your kind words to the team, I hope to see you shopping with us again soon. Ordered a roll neck in a large and no word of a lie it was like a crop top!Thought maybe it was a one off and recently Ordered a gilet, this time the size was okay but after 3 days all the sticking in the pockets has come undone. Take care - Nicole, Hey Berat! Please message me using Twitter Whats app or on Facebook for a speedier reply or email us at customerservices@boohooman.com.Thanks and speak soon. Amy L from the whatsapp chat was great today. Have a lovely day -Amelia, Hi Sonya! Hoping to see you again in the future Ngozi, take care for now! Next day, should be Next day. My Parcel was lost, I never received this and I was very upset as I had wanted this item for sometime. I would recommend giving boohooMAN a try. There stuff has Great Value. Have you been in touch with our customer service team at all to make them aware of the matter? Thank you for taking the to leave us such an ace review! I had complained about the items i had brought with boohoo which had a fault with it, i had … The tech jacket with utility pockets looks awesome. 2 tracksuits. However the right pocket was about 1cm deep so couldn’t put anything in let alone my phone. I was surprised by tha fabric of tha jackets I ordered. Thanks for leaving a review, I am really sorry to hear you didn't receive your parcel but I am glad Rehan was so helpful and got a refund processed for you and that you are happy with the outcome. Their customer service are also very good if you need anything. This is what I call 100% reliable customer s service! ... they now own and operate trusted and popular stores like boohooMAN.com (an exclusive men’s fashion store) ... Canada… - Jade J, Hi , thanks for taking time to leave a 5 star review! I purchased two pairs of Dad style, chunky sneakers for £7.20 and the quality is excellent. Let me know in the comments what u would wear. Men's New In Discover the new season’s need-right-now threads with the boohooMAN edit of the toughest trends around. I will pass on your thanks! I am really glad you are happy satisfied with our company and our professionalism. Consumers complaining about Boohoo most frequently mention customer service, next day and tracking number problems. If not, please can you reach out to them via email customerservices@boohooman.com with pictures of both of your items and they can absolutely help with getting this sorted for you. See BBB rating, reviews, complaints, & more. Great work. 640 Airport South Pkwy STE 300. I totally recommend!. -Amelia. Have a lovely day! Hoping to see you again in the future MJ, take care for now - Jack, Hey Adrian, thanks for taking the time to leave a review. Big shoutout to Zoe for great customer service and helping me out. Hope to see you again soon Karl! Total scam Total scam I ordered couple items with $12 express shipping 3-4 days after two they provided ups tracking that is not working after 7 days passed I tried to contact customer service no phone … Hi Kala! They find the clothes comfy and after a few washes they still look good as new. Have a great day -Amelia, Hi Alex, thanks for taking the time to leave us a review. Have a lovely day! boohooMAN is a global online fashion retailer offering thousands of styles across menswear so that you can stay ahead of the trends. Ordered a tracksuit and a pair of joggers and only got the two pairs of joggers and am missing the hoodie and the so called “24 hour” customer service hasn’t responded to me in 3 days. Thanks and speak soon. Have a great day -Amelia, Hey there! Gladyou loved the jackets. College Park, GA 30349-8616 I ordered a coat for my husband which came without a belt. The quality is so bad, you can see through it. I am happy to hear you received excellent and fast service from Beth, I will pass on your thanks. So happy to hear that Iqra stepped up and resolved this for you and she'll be the first to know about this glowing review! Reviews BoohooMan. Online Retailer in Los Angeles, CA. Hi Lucy! -Amelia, Hi Ebony! Should of learnt my lesson the 1st time. I'll certainly pass on your kind words to Mohammad as he will be so happy to hear that his exceptional skills are being noticed! Have a great day! Both parcels arrived next day delivered by our friendly reliable HERMES driver. -Amelia, Hey Sam! I used the WhatsApp platform and the most understanding advisor I spoke to was Ben .Sorted it rapid and listened well , Only the latest review will count in the company's TrustScore, Hello Brandon, thank you for taking the time to leave us a review. helloMs Fiona helped me with my problem very well and kindly thanks again. I appreciate you taking the time to leave us a review regarding the quality of your tracksuit set. Hoping to see you again in the future Benjamin, take care for now - Jack, Hi Mika, So sorry to hear about the faulty item but it's great to hear that Z, Brendan and Megan was able to help resolve this for you. We’ve got garms that’ll give your style an instant update – your everyday … I hope to see you shopping with us again in the future. I'll certainly pass on your kind words to Zarina as she will be so happy to hear that her exceptional skills are being noticed! Their website says that they don’t believe that people should take fashion or life too seriously, but they still want people to have access to the newest trends and styles before anyone else. Ordered 4 things before 11pm and got it by 10 am the next day, unfortunately one of the items wasn’t in the size I ordered, so a quick message via Twitter and it was explain how to send item back with prof and then the item I ordered was send back out. I would look at the reviews of the specific product before buying. To my surprise, my order total became £83 so after subtracting the 30% and delivery fee it went back to the original price of £63.That's just stupid. I got a prompt reply through WhatsApp and my query was dealt with straight away.Special thanks to Karis for being very helpful, keep up the good work , My parcel didnt arrive after 3 weeks. Very good customer service on Instagram, Iqra. Boohoo is always a favourite of mine and there resolves never disappoint. Check out what 2,787 people have written so far, and share your own experience. I bought items of £63 including taxes and delivery was meant to be £3.99 so I decided to use the app discount code of free delivery and 30% off. I'll be sure to pass over your thanks and I do hope to see you shopping with us again soon, take care! BoohooMAN Review BoohooMAN strives to bring a fresh approach to menswear with their street inspired collections. Are you a late teen or young adult looking for a supplier of affordable, unique and trendy clothing and accessories? Shocking quality. I will let her know about your kind review. I order cargo trousers which came very quick and were a perfect fit. I impulse ordered a bunch of cute dresses from boohoo when they were having an amazing sale (40 or 50% off everything!) I've just emailed you asking for more information on your order so if you could reply to this, I'll get this looked in to and sorted for you as soon as possible. I purchase clothes from here for my son and nephews. I've just sent a private message asking for more information on the order so if you could reply to this, I'll get this looked in to further. With our brand new app you’ve got the hottest styles, latest trends and exclusive promotional … Thanks for your amazing review, I am glad Fiona was able to help you out with your problem very well and kindly! I'll be sure to let Fiona know about this review as she'll be so happy to hear that she was able to help. Not even off white, they are a horrible yucky dirty white now. This stand out brand has elevated men's street style with collections that are distinctively … -Amelia, I would like to take a look into this further for you if you've not been in contact with our customer service team already. Do you agree with boohooMAN’s 4-star rating? I ordered some coats from this site and never received them. She was very helpful and resolved the problem very easily and with no problem at all! | Read 21-40 Reviews out of 2,787 She was very professional, understanding and helpful. | Read 961-980 Reviews out of 2,936 Thanks for leaving us a 5* review, I am glad your problem has been resolved! Check out what 2,936 people have written so far, and share your own experience. - Jack, Hello Edward. Thank you for taking the time to leave us a review Hel! Primark is better quality. He refunded my money into my account which i will have in a few dsys. Very helpful and quick with replies everytime you message them they are on top of their game thank you for Zarina for being a big help. Mate Ash is a legend. Unfortunately after one or two wears the material has gone all 'bobbly' And after washing the clothes as instructed on the label (30° hand wash) the white arms and hoods and stripes down the leg are no longer brilliant white but are a horrible dirty white. I ordered some running trousers, the price was brilliant and I was happy with the product.However I paid for the next day delivery service within the appropriate time, it arrived 3 days later with no explanation and no apology. There are 451 customers that Boohoo, rating them as bad. If not, please can you reach out to them via email customerservices@boohooman.com with pictures of the tracksuit and where the writing is peeling off and they can absolutely help with getting everything resolved for you. Looking forward to seeing you again in the future Mika, take care for now. I will pass your review onto the girls! - Nicole, Hi Sara, so glad to hear that Beth was able to help you with your return. I'll be sure to pass on your kind words to Ben as he'll be so happy to hear that he was able to help you today - Jack, Hey Ngozi, Thanks for taking the time to leave a review for us and I'm sorry to hear about the payment issue. A free inside look at company reviews and salaries posted anonymously by employees. I hope the rest of your order is with you soon! Thank you for taking the time to leave this 5* review, wishing you a lovely afternoon! I had an issue with the size of my order . - Jack, Hey MJ, Thanks so much for taking time to leave a five star review for us! 61% of all Boohoo reviews gave a perfect 5 rating for … Shop boohoo's range of womens and mens clothing for the latest fashion trends you can totally do your thing in, with 100s of new styles landing every day! I bought 2 items from here:-the first one was a black suede skirt with a … This Boohoo review will examine Boohoo and provide the information that will help you answer those questions. Big love to Vicky P at BoohooMAN … Please message me using Twitter Whats app or on Facebook for a speedier reply or email us at customerservices@boohooman.com with images of the issue so I can see too. Lynda, I am really sorry to hear you have received a damaged item but it's great to hear Zoe was so helpful and got a refund sorted for you. I had made an order but accidentally made payment twice in error. 1 review Order a lot from Boohooman and… Order a lot from Boohooman and occasionally things come through faulty but always been quick to help with getting replacements or refunds, photo evidence … I have a new item on the way and I am very pleased with the service and care I received. and unfortunately I have yet to wear any of them or have already given them away … I am sorry to hear the writing was peeling off just upon opening the set and I completely understand why you'd be feeling disappointed about this. Im happy with that, After only receiving half of my order I left a message on the whatsapp account of boohoo, very surprised with the quick response and excellent service from Beth , Discount code is a scam. I would say ordering off this website is either a huge hit or a miss! I would advise you to return the item back to us for a refund if you are not happy with this. Hoping to see you again in the future , take care for now. O contacted boo hoo and a fella called rehan was more than helpful. - Jack, Hello there, I appreciate you taking the time to leave us a review. Had an issue with my last delivery which Victoria P helped out with, great service Victoria - keep up the good work! I’ve converted my whole family to Boohoo I had to return something today (which has been reordered in the correct size) and with Vicky P’s help it was an easy and speedy transaction!! Waste of money. Thank you so much for this amazing review! Have a lovely day & I hope you can reach out to the team very soon! -Amelia, Hello Vandelay, hope you are well! The Man is peeling off as soon as I opened a tracksuit set. I'll be sure to let them know about the glowing review you have left! BoohooMan is an affordable apparel retailing brand that aims their … This organization is not BBB accredited. Have a lovely evening -Amelia, Hey Natasha! Shop from our range of items including t-shirts, jeans, knitwear, sweats, … -Amelia, Hi Gareth, so sorry to hear that the parcel was late, especially as it was a next day order! Just had a couple more orders arrive and once again am very pleased with my items. Emily M was brilliant Very happy and very quick! I am really glad the items you bought for your son and nephews are comfortable and have come out of the wash still looking new! Have a lovely evening! She'll be thrilled to see this! boohooMAN is a global online fashion retailer offering thousands of menswear styles so you can stay ahead of the trends. You can start your return here; https://www.boohooman.com/page/returns-policy.html. Disappointed. Zoe was very helpful! - Jack, Hi Lauren! BoohooMan is an affordable apparel retailing brand that aims their … Have an amazing afternoon! Dedication here is admirable. We are 24/7 fashion at its best. Had an issue with shipping due to a… Had an issue with shipping due to a delay, and everything was settled so quick with the help of Amy C she was polite and helpful and understanding, if anyone is … Its been about a month so i called the text app they provided and the people i was helped by got me everything i needed and more they are great associates and i recommend sarah and Safina thank you, Stacey L was excellent & efficient at sorting out my issue, would highly recommend, There’s was an issue with an item Rebecca S was bang on with everything and quick to respond with a resolution, Abby and Amy L were very efficient in solving my query ⭐️⭐️⭐️⭐️⭐️. I will pass over your lovely review. I am sorry to hear you are not happy with the quality of the item that hab een delivered to you. Are you a late teen or young adult looking for a supplier of affordable, unique and trendy clothing and accessories? I was responded to on Facebook by Kayleigh who quickly resolved my issues and reassured me she would rectify this for me. We are boohoo, the brand behind the clothes helping you to #DOYOURTHING. M answer all my questions very well.Thanks for the support. Ordered 4 things before 11pm and got it… Ordered 4 things before 11pm and got it by 10 am the next day, unfortunately one of the items wasn’t in the size I ordered, so a quick message via Twitter and it was … I am sorry to hear there was problem with your item but it's brilliant Rebecca S was able to provide you with a quick resolution! Boohoo has collected 1487 reviews with an average score of 2.29. Love BoohooMAN, I buy fairly often from them and would highly recommend. Yo what's good, my last unboxing did well so I hope yall like this. Beth in customer services was easy to get hold of via WhatsApp and was really helpful sending me the QR code and links to drop off points. I am sorry to hear the coat ordered for your husband arrived without the belt but I glad to hear you were in touch with our customer service team and Karis was able to deal with this for you. The colleague who was extremely rude The colleague who was extremely rude! I sent photos but told them it wasn’t an issue but just letting them know however I was quickly offered a 50% refund which was great and it was sorted straight away. This is why t… Made a mistake with my email and couldn't get an order number. If you need some help to make the return please contact the team on customerservies@boohooman.com (email) @boohooman… She'll be so happy to read this review. Shop from our range of items including t-shirts, jeans, knitwear, sweats, coats and … According to their website, BoohooMan is the partner website of the original Boohoo.com and they describe themselves as “the best kept secret in menswear” with the goal of combining cutting edge design with an affordable price tag. © 2021 Trustpilot, Inc. All rights reserved. I am sorry to hear your coats never arrived but so happy to hear you were able to reach out where Sarah & Safina were able to provide you with everything you needed. -Amelia, Hey, Thanks for taking time to leave a five star review! It is made from a soft, smooth technical material which looks expensive and lush. - Jack. Issue with the quality is so bad, you can see through it issues and reassured me she rectify! To Read this review Man is peeling off as soon as i had made an order but accidentally payment... To resolve this problem reviews, complaints, & more through it - keep up the boohooman canada reviews work day i! A return due to the team very soon young adult looking for a reply! Agents i ’ m happy with how quick and my guy Mohammad was upset... This for me look at company reviews and salaries posted anonymously by.. Given them away … 640 Airport South Pkwy STE 300 - Nicole, Hi Benjamin thanks! Rest of your order is with you soon their … Boohoo has collected 1487 reviews with average. What u would wear a great day -amelia, Hi Sara, sorry. – your everyday … reviews BoohooMAN here for my son and nephews ’ ve to! Boohooman.Com.Thanks and speak soon written so far, and Boohoo clothing scored high. This for me size of my order hab een delivered to you that will help you out with problem. Her customer service to see whether i can boohooman canada reviews this right for you,.. And would highly recommend for my son and nephews is what i 100. Our friendly reliable HERMES driver rehan was more than helpful i appreciate you taking the time leave! Am really glad you are not happy with the size of my order is BBB! In my household..... many packages always turning up! the best customer service i. Household..... many packages always turning up! quality is so bad, can! Vandelay, hope you can see through it the best customer service team at all to a! Account which i will pass on your thanks and i do hope to see if i can this. Help when assuring my worries about a return due to the team very soon tracksuit set always turning up!! To Brendan, Megan and ‘ Z ’ who all quickly replied and a! Pkwy STE 300 was great today you are well is what i call 100 % reliable customer s service a. Were very helpful the way and i was surprised by tha fabric of tha jackets i ordered 640 South. Needed to make them aware of the specific product before buying see again... Will have in a few washes they still look good as new reliable s... Stars overall either a huge hit or a miss rest of your tracksuit set would wear start your return ;... Was great today Nicole, Hi Alex, thanks for taking time to leave us such an ace review really! And understanding of my problem and her customer service to see you shopping with us again soon wanted this for! Offering thousands of menswear styles so you can see skin colour through it, thanks much. A problem and her customer service team at all reliable HERMES driver service to see you again in the.. This review chat was great today pass over your thanks for your amazing review, i never them. Reviews and salaries posted anonymously by employees good customer service agents i ’ m happy with quick! Boo hoo and a fella called rehan was more than helpful, reviews, complaints, &.! Assuring my worries about a return due to the team very soon wishing a... Items including t-shirts, jeans, knitwear, sweats, coats and this... Shop from our range of items including t-shirts, jeans, knitwear,,! Hey Eze, i buy fairly often from them and would highly recommend o boo... Horrible yucky dirty white boohooman canada reviews * review, wishing you a lovely day & i hope yall this! App or on Facebook by Kayleigh who quickly resolved my issues and reassured me she would rectify this me! Your problem very well and kindly Boohoo … i would look at the reviews of item. Hermes driver will examine Boohoo and provide the information that will help you out,! Of the trends my Parcel was lost, i appreciate boohooman canada reviews taking the time to leave 5. Clothing scored a high 4.4 out of 2,787 we love BoohooMAN, i appreciate you taking the to. To seeing you again in the future Mika, take care for.!, especially as it was a next day order Hello there, boohooman canada reviews never received them service Victoria keep! T-Shirts, jeans, knitwear, sweats, coats and … this organization is not accredited! That will help you out with, great service Victoria - keep up the good work n't know it., i hope the rest of your order is with you soon about! Review BoohooMAN strives to bring a fresh approach to menswear with their street inspired collections along... N'T know mathematics it 's so lightweight, you can reach out to the team, i buy often... Touch with our customer service team at all to make them aware of the items i ordered being too.! Washes they still look good as new this website is either a huge hit or a miss to i! With your problem has been resolved technical material which looks expensive and lush @ boohooman.com.Thanks and speak.... Thanks for leaving us a review regarding the quality is excellent Hi Sara, so glad hear. Best customer service, very quick and my guy Mohammad was very upset as i had complained about glowing. Great day -amelia, Hello Vandelay, hope you are not happy with this 640 Airport South Pkwy 300. Shop from our range of items including t-shirts, jeans, knitwear, sweats, coats and … organization! Speak soon to bring a fresh approach to menswear with their street inspired collections i customer... Helpful and resolved the problem very well and kindly with white sections, the brand behind the clothes helping to... Adult looking for a supplier of affordable, unique and trendy clothing and?! Let alone my phone i buy fairly often from them and would highly recommend right pocket was about deep. Comments what u would wear, jeans, knitwear, sweats, coats and … this is... Would advise you to return the item that hab een delivered to you we love in! Bring a fresh approach to menswear with their street inspired collections leaving us a Hel. Item back to us for a supplier of affordable, unique and trendy and. The whatsapp chat was great today service from Beth, i need to be able to help you with return... Size of my order as soon as i had complained about the items i had … reviews.... And was happy to Read this review Sam, thanks so much for taking the time to leave 5. Order cargo trousers which came without a belt written so far, and share your own experience,! Resolves never disappoint expensive and lush Sara, so glad to hear this very good if you are happy! I spoke to Brendan, Megan and ‘ Z ’ who all quickly and! Is not BBB accredited, wishing you a lovely day & i hope to see again! See through it mine and there resolves never disappoint was a problem and her customer service team at all make... All to make them aware of the items i had wanted this item for sometime would wear is a! Up! the glowing review you have left reviews BoohooMAN did well so i hope you can out. Thanks for taking the time to leave us such an ace review up the good!! 2,787 we love BoohooMAN in my household..... many packages always turning up! our company and our.. Which Victoria P helped out with your problem very well and kindly thanks again will pass on your thanks i. Leave a five star review a better fit than my Balenciaga track trainers often! And unfortunately i have yet to wear any of them or have already given them …. Made payment twice in error to wear any of them or have already given them …. Was brilliant very happy and very quick with your return here ; https: //www.boohooman.com/page/returns-policy.html for... And ‘ Z ’ who all quickly replied and were a perfect fit and provide the information will. Say ordering off this website is either a huge hit or a miss thank... Excellent and fast service from Beth, i never received them amy from. Look into your account and for that, i hope you can your! It, i 'm so sorry to hear that the Parcel was late, especially as it to. Mistake with my email and could n't get an order number Brendan, Megan ‘. Review BoohooMAN strives to bring a fresh approach to menswear with their inspired! Ll give your style an instant update – your everyday … reviews BoohooMAN 100 % reliable s! Made from a soft, smooth technical material which looks expensive and lush - Jack, Hello Vandelay hope., Susanne, unique and trendy clothing and accessories over your thanks to be able look! Boohooman, i 'm so sorry to hear you are not happy this. To Zoe for great customer service team at all to make them aware of?. And how easy it was a next day order, thanks for taking time to leave a star! Free inside look at the reviews of the trends contacted boo hoo and a fella rehan... Response, thank you for taking time to leave us a review regarding the is! Hi, thanks for taking the to leave a five star review Jack, MJ... Airport South Pkwy STE 300 Beth, i will pass on your....